Position summary

The Experienced Technician is a journey-level field professional responsible for independently performing installation, termination, testing, labeling, troubleshooting, and closeout activities across structured cabling, fiber, audiovisual, network, and other low-voltage systems. The role serves as the on-site lead for CIS at assigned jobsites, directing daily work, coordinating with the crew and general contractor, mentoring apprentices, and owning workmanship quality and work-order closeout.

Key responsibilities

• Independently install, terminate, test, label, and troubleshoot structured cabling, fiber, AV, network, and low-voltage systems.

• Read construction drawings, schematics, and prints; lay out work accurately from plans and field conditions.

• Lead the assigned crew on site and serve as CIS's primary field point of contact for the general contractor and project stakeholders.

• Assign daily tasks, monitor progress, verify completed work, and maintain jobsite productivity.

• Mentor apprentices and less-experienced technicians through hands-on training, direction, and quality oversight.

• Ensure work is completed safely, accurately, and in accordance with project specifications, codes, standards, and company expectations.

• Perform testing, documentation, punch-list resolution, and final closeout for assigned work orders.

• Capture and submit required progress photos and end-of-day notes through the company CRM.

Work location and reporting

• This is a field-based role reporting directly to the assigned jobsite rather than to a company office.

• There is no daily base-office muster and no group travel from a base location.

• Technicians report individually to the designated check-in point at the jobsite, typically the main entrance.

• Assignments and work orders are issued and tracked through the internal CRM.

Required certifications and qualifications

Preferred qualifications

• BICSI Installer 2 (INST2) or Technician credential.

• Manufacturer installer certifications such as Panduit, Leviton, Siemon, Corning, or CommScope.

• First Aid/CPR certification.

• Experience serving as a site lead or crew lead on commercial low-voltage or structured cabling projects.

• Experience training or mentoring apprentices.

• Familiarity with CRM-based work-order tracking and digital photo/document submission.

Required personal protective equipment (PPE)

Physical and work requirements

• Ability to work on active construction sites and in commercial field environments.

• Ability to lift, carry, and move tools, materials, and equipment consistent with field installation work.

• Ability to stand, bend, climb ladders, and work overhead for extended periods as needed.