SnapIT Solutions has a full-time opening for an experienced Mobile Device Management (MDM) Engineer. We are looking for an organized, detail-oriented person with proven skills to work collaboratively with our federal government customer. This is a 100% remote working position.
- Design, deploy and manage/administer an MDM solution
- Familiar with Microsoft Intune MDM/ AirWatch, MAAS 360, or similar solutions
- Test and QA new Windows and iOS releases managing deployment processes
- Manage users and ensure user data is accurate in the MDM
- Create, configure, and maintain security policies on the MDM and maintain enforcement
- Understand MDM reporting capabilities and provide weekly reports to management
- Create, update, and maintain users and device owners in the MDM
- Assess MDM capabilities and provide recommendations on optimization and usage
- Provide hardware and software support for Apple iPad and other tablets as required
- Works with customers to resolve technical issues
- Perform data, speed, and App usage analysis on agency deployed mobile devices
- Coordinate with the hardware team to create onboarding processes
- Create user documentation (Tips, tricks, FAQs) as new features and Apps are deployed
- Understanding of Apple DEP and VPP
- Knowledge of cloud-based systems, including Microsoft Azure Cloud, Amazon Web
- Services, and Microsoft O365
- Bachelor's in related field and 9 years of experience or Master's and 7 years of experience
- Knowledge and experience with latest versions and all aspects of the operating system, settings and configurations of a variety of Android and Apple mobile devices
- Ability to integrate IOS apps
This position is 100% remote.
No sponsorship provided for this position.
Security Clearance required: Public Trust
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need alternative method for applying, you may contact 1-888-694-1285 [email protected] for assistance.
SnapIT Solutions® LLC is an equal opportunity employer.